Body10

Properties

Name	Type	Description	Notes
visitorId	string	visitor’s ID received <a href="https://developers.brevo.com/docs/conversations-webhooks">from a webhook</a> or generated by you to <a href="https://developers.brevo.com/docs/customize-the-widget#identifying-existing-users">bind existing user account to Conversations</a>
text	string	message text
agentId	string	agent ID. It can be found on agent’s page or received <a href="https://developers.brevo.com/docs/conversations-webhooks">from a webhook</a>. Alternatively, you can use `agentEmail` + `agentName` + `receivedFrom` instead (all 3 fields required).	[optional]
receivedFrom	string	mark your messages to distinguish messages created by you from the others.	[optional]
agentEmail	string	agent email. When sending messages from a standalone system, it’s hard to maintain a 1-to-1 relationship between the users of both systems. In this case, an agent can be specified by their email address.	[optional]
agentName	string	agent name	[optional]